In brief: Migrating from OSP

<aside> <img src="/icons/circle-dot_red.svg" alt="/icons/circle-dot_red.svg" width="40px" /> For Opensalon Pro locations

• Regis will be providing new PCs (except for Cost Cutters locations, which receive a 12-month ad fund reduction).
  • See PC Package Details for OSP Salons for more
  • *Please see our April 4, 2024 email to all Opensalon Pro owners. And **March 1, 2024 email** for prior communications.*
• Elo devices: Your Elo tablet cannot be used as the point-of-sale.
  • The maximum Android operating system that can run on the Elo tablets is too old for Zenoti to successfully support.
  • The Elo tablet may be usable as a guest-check-in device. See 📱Guest-facing tablets below.
• Clover devices: These will not function in the Zenoti environment.
  • You will receive one free payment terminal for each location to cover credit card processing.
  • For printing, self check-in and “pole display” functionality, please see below. </aside>

Preparing new hardware in advance for OSP locations

Migrating to Zenoti is unique in that you can nearly 100% configure your point-of-sale well before your day of go-live. This includes providing your stylists with the ability to practice with the new PC right at the front desk.

Specifically:

1. Install your new PC and credit card terminal at your front desk as soon as you like. Leave your Elo running right next to it.
2. Configure your PC up so that Zenoti is its home page, and any other software configurations you like are made (e.g. browser preferences).
   1. See Accessing Zenoti Live Sites for brand links.
3. As Zenoti is cloud-based, and much of your data loaded in advance, stylists can practice well before migration. This includes finding and checking in guests, moving them to servicing, and processing test transactions.
   1. Void test transactions to avoid paying Regis royalties.
4. On your day of migration, your team can simply: stop using the Elo, and start using the PC.
   1. Plug-in your receipt printer and you should be good to go.

🖥️ Core POS hardware

<aside> <img src="/icons/info-alternate_gray.svg" alt="/icons/info-alternate_gray.svg" width="40px" /> There are two options for operating the core Zenoti point-of-sale:

1. Run Zenoti in a supported browser on a PC or Mac computer; OR
2. Run the Zenoti Mobile App on an iPad or compatible Android tablet </aside>

• Review Zenoti’s overview of hardware requirements for point-of-sale PCs
• Additional Regis hardware considerations for point-of-sale PCs
• Regis suggestions for point-of-sale PC hardware