In this page:

✨ Key Conceptual Differences

Major departures from SuperSalon and/or Opensalon Pro.

<aside> 💡 Zenoti is operated via browser or mobile app and be accessed from anywhere. Each employee is granted a username and password to gain access to the software.

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<aside> 💡 Six-digit PINs (system-generated or user defined) can be used via the optional ℹ️PIN mode to determine which actions should be permitted for the logged-in user, and to track who is doing what in the system.

• Read more… </aside>

<aside> 💡 To limit access to the software via the web, enable ⚙️machine authentication to ensure **ℹ️only authenticated devices have access to the software.**

• Read more… </aside>

<aside> 💡 To limit access on the Zenoti Mobile App (ZMA), a ℹ️geofence **is used so devices outside a defined ⚙️radius will have restricted access.

• Read more… </aside>

<aside> 💡 For multi-brand owners whose brands span multiple organizations, user accounts can be ℹ️**linked together,** enabling certain reports to be generated for all centers across all brands.

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🎯 Capability Callouts

• Even when outside the geofence, stylists can still view schedules remotely (without accessing guest details) in the Zenoti Mobile App.
• Users with sufficient permissions (e.g., owners) can use the Zenoti Mobile App outside a geofence just as if they were in the salon.

✂️ Stylist Preparation

Important aspects to make clear to your salon staff.

• Stylists can ℹ️generate their own PINs.

• The first stylist will need to log-in to Zenoti at the beginning of the day, enable ℹ️PIN mode, and also check-in using their PIN. (Logging-in does not automatically check-in the employee.)

• After completing a task at the POS, stylists can manually log-out to turn the queue immediately into view-only mode. This prevents a stylist from appearing on the audit trail for others’ actions.

👩🏽‍💻 Salon Leader & Back-office Preparation

Important aspects for your leadership team and back-office personnel.

• PINs can be generated and distributed in three different ways. Select which one works best for your organization.
  • Read more…
• In order to enable machine authentication, someone with authentication permissions will need to physically be at the salon. If necessary, the **ℹ️add-on authenticator role** can be temporarily assigned to any employee, and removed after the machine is authenticated.
• After completing a task at the POS, log-out to turn the queue into view-only mode so that higher-level permissions are not accessible to others.
• You may wish to configure your salons’ browsers to prevent password-saving; to automatically load Zenoti upon device set-up; or to launch in full-screen mode. **ℹ️See suggestions for configuring Chrome**.

⚙️ Configurations

Configurations refer to individual settings that can be adjusted by owners. The below are grouped by center or zone level, and provide details on where to find them from the main left navigation.